Complaint letter to FireFlyz

email to : feedback@fireflyz.com.my

Attn : The Management of Fireflyz.


Dear Sir/Madam,

Just want to make attention to your company.

We had make the following bookings :
From Subang fly to Kuala Terrengganu (KT),

Booking reference :
SZLZCI
PZKVBF

Depart flight FY3316 on the 18June2008 3.25pm-4.25pm, for 4pax.
Return flight FY3317 on 21June2008 4.40pm-5.40pm, for 8pax.

Unfortunately, few days before we depart, we received msg and email from Fireflyz, that the FY3316 had been cancelled and move to FY3312 18June2008 depart at 9.35am. This was ok for us, because we still in KL, still managed arrange our time, and also we had called to confirm that there is no change for the return flight.

On the Thursday night (19June2008), we received msg from Fireflyz again, saying that our return flight FY3317 had been move to FY3313 21June20008 depart at 8.15am. As that is already after 9pm, that was after your working hour, so, we couldn't call for our enquiries.

The next day morning, around 8am, we call to Fireflyz, they are just tell that the flight is being changed to 8.15am, no reasons and no solutions for us. All the flight is been fully booking till Tuesday. If really no choice, that day morning we have to leave the island (we just reached Wednesday afternoon), or we will take other flight or bus to back to KL. They said will check and call us back.All these alternatives will incurred more cost to us, either the flights or hotel.

After around half and hour, since they is no call from Fireflyz, we call again to confirm. This time is better as they give another alternative, ie. transfer us to MAS, we had no other choice, we accepted the alternative.

But at the afternoon, we got missed calls from Fireflyz ( we couldn't answer the calls as we went out for snorkeling). We called back, they said leave voice mail and email to us, but when we checked voice mail, is actually no, and email we are unable to check. This time, they said that on the 21June2008, Fireflyz will depart 8.15am, but MAS will have 2 flights, ie.2pm and 4.15pm. But they ask us to confirm the seats with MAS by going to the airport by 1pm, look for MR.Azlan, im asking whether the seats is confirm for 8pax or not, but they keep say cannot confirm. It was not very helpful.

No other choice, we told the resort office people about our situation, she said we have to leave the island by 8pm(1st boat out), that time is already 7.30, for half and hour, we all rushed for everything.

By 10am, we reached the airport and found the MAS counter, they told us the seats for 8 of us is already confirmed, and also told us we are back to KLIA instead of Subang Airport. From 10am to 4.15pm, we had wasted 6hrs doing nothing in the KT airport.

We choosing Fireflyz because it was more convenience to us as it is more nearer to our house, and now it seems to cause even more troubles for us, and make our trip very rush, keep changing the flights and always not confirm when asking about the flight details. It was very disappointed that the flight time is not considerable, as i think most of the passengers is in the island, it was not possible for us to come out early in the morning.

As we knew from the our resort and MAS crews,they told us that it was not the 1st time Fireflyz changing the flight time.I'm just want bring out the issues, i understand that your flight company is just open not very long, but all this will affect the mood of traveling and also the confidence to take again Fireflyz for the next trip.

Hope that it will not happen again in the future.

Thanks for your concern and your attention in this matter is much appreciated.

Warmest Regards,

Char Chee Lim (Ms)
016-379 XXXX

公说公有理，婆说婆有理

这句话真的很有道理。。
尤其是你在中间，
听着两边讲话，听到很多东西，
幸好听到的版本还算一样，不会有矛盾，
不然真的很难辨谁是谁非。。

但其实他们也不是要我辨是非，
只是要找个人解解闷，说说烦恼，
诉苦诉苦一下。。

我就只是安慰一下，帮另一方讲讲好话，
希望我可以帮一点点忙，缓和他们的关系。。
可是想想下，会不会像两头蛇---在哪里就讲什么话。。
很像很不好咯，怎么办？？

无论如何，
原来我还不错的嘛，
朋友有东西都会找我，
谢谢你们记得我哦！！！哈哈哈

电脑白痴

原来跟电脑白痴讲电脑是那么的呕血！！！
不是说我的电脑很“劲”，
但皮毛的都懂了一点点咯。。
在老板和同事面前还可以讲一两句的。。
因为autocad，她问到我真的很不想答她咯,
问一些我答了的问题，
况且我真的很不在行，
能答的，我都一一回答了。。
还想要我怎样？？
难道要我用那句：我是读account的，不是读电脑的！！
可是这句话，有时是很好用的。。
嘻嘻。。

羡慕~

今天老板去了JB，没有进来，所以我是超级得空的，哈哈哈。。。
click来click去的，click到了一些部落客的旅游照片，
发现到他们每隔一两个月就出去一次，
近的远的都有。。
多人少人都有。。
好羡慕哦！！
真希望我也能像他们一样无忧无虑的去旅游。。。

Can A Family Man With Salary RM3,000 Survive In Malaysia .....!

Can a family man with Salary RM3,000 survive in Malaysia

Let's do some simple calculations here.

In Malaysia , the average family income is RM3,000 /month
(where father works, mother doesn't).

I understand there are many families whose
monthly income does not reach RM3,000,
but, to make things simple,
let's take RM3,000 as the figure. Ok lah, right?

Okay, let's start rolling with a family which has
Papa, Mama, 1 daughter and 1 son. Ngam-ngam ....

Calculation starts...

Electricity and water bill: RM100
(No air-con, No home theatre, No water heater ... ok?)

Phone bill ( Telekom): RM100

Meals for a happy family: RM775
(3 meals on RM25/day, RM25 for 4 persons...?)

Papa makan / teh-tarik during working hrs: RM155
(RM5/day, RM5 .. can eat what?)

Car repayment: RM400
(A proton saga aeroback, 7 yrs repayment)

Petrol (living in city, traffic-jam): RM300
(go to work, bring son to school,
only can afford one car running)

Insurance: RM650
(kids, wife and myself)

House repayment: RM750
(low cost housing repayment for 30 yrs,
retired still have to work to pay!)

Tuition: RM80
(got that cheap meh? i don't think so)

Older children pocket money @ school: RM20
(RM1/day, eat bread?)

School fees: RM30
(enough ah?)

School books and etc: RM100
(always got extra to pay in school)

Younger children milk powder: RM50
(cannot have the DHA, BHA, PHA one, expensive)

Miscellaneous: RM100
(shampoo, rice, sauce, toilet paper)

Oh wait!!! I have to stop here, so...
No Astro,
no movie @ cinema,
no DVD,
no CD,
no online,
cannot KFC,
cannot McDonald,
cannot go Park walk during weekend (petrol expensive),
no chit chat on phone with grandparents, and etc...

Let's use a calculator to total up... WALAO EH! Shit! RM3,610 already...

EPF belum potong, income tax lagi........oledi RM3,610 ....

How to survive lah tuan-tuan dan puan-puan sekalian ???

Our Deputy Prime Minister asked us to change lifestyle?

How to change? Don't eat? Don't work? Don't send children to school and study?

Besides that, I believe in Malaysia population, there are millions of rakyat Malaysia which still don't earn RM3,000/month!!!

What is this? Inilah Malaysia Boleh... Sorry ... it should be Malaysians Boleh , because we're still alive and kicking!!

Our politicians must be mad!!!!

Please forward and comment boleh or tak boleh. No wonder so many Ah Loong around lah....

REDANG。。期待～ｉｎｇ

期待。。REDANG~~
虽然是第二次了，但还是很期待。。
可能是因为太久没去旅行了，
4天3夜。。是最久以来的最长的旅行。。
很可怜噢？？？

这次虽然有一点点的问题发生，
但，我们都很快把它解决，
也避免了很多不必要的麻烦。。

希望这次又是一次成功的旅游吧！！

ＲＥＤＡＮＧ～～～～～我们来咯。。。。。

起价！起价！

百物涨，钱包却不涨！！
穷人更穷，富人不穷！！

油价刚刚起了RM0.78，
电费又起，
吉隆坡一年365天从早到晚都收parking，
全都起了，影响真的很大!
为什么起价的那么快实行？
是完全没有预前通知，是立时的！！
消减的却要等？？
部长应酬津贴削10%却要等到7月才实行？
是为了让部长们这个月拼命的应酬？？
下个月就少一个应酬。。。
但这10%起不了什么作用，
他们应酬每月1万多，10%才1千多，最多少吃一餐，
如果市民们每月有那么多的应酬费，
我看这对他们也没什么影响咯！！
因为他们除了应酬费，还有很多费，加起来一个月的收入，
分分钟是一些市民几个月，甚至是一年的收入。。。
而且他们的收入是我们付的叻！！！

还有就是国油，
国际油价一直起，那么他们的盈利肯定暴涨，
2007年已经赚了800亿，2008年油价起，肯定超过千亿咯！！
那些钱去了哪里？为什么不用那些钱去津贴市民？
石油出产国油价那么高，国内的油价也一直起，这样没问题吗？？
好像是说油价每起一元，国油就赚不知多少百亿，
从40元涨到现在的145元，赚了多少？我看我的calculator算不到咯。。。

政府一直呼吁人民不要开车，
起油价，起parking，
目的是不要国人开车，多搭公共交通，
还讲我们油价比起邻国已经是很低了，
但他们又没有用脑想一想，
我国跟邻国的公共交通的分别？？
我们的薪水和邻国薪水的差别？？
上次起rm0.30的时候，省下的33亿说用来改善。。
到底改善了什么？改善了他们自己的生活？？
改善了他们的汽车？？改善了他们的应酬？？
现在的LRT是十年前突破的，试问这十年来突破了什么？？

为什么他们宁愿花亿元去送一个人去太空做一些莫名其妙的东西？？
为什么他们花了亿元去买一些人家不要的烂飞机？？
为什么他们出尔反尔，说不起，转头立刻就起？？
为什么他们省下来的钱，都不觉得他们改善了？？
为什么他们要血上加霜？？起了一个又一个？？
为什么他们只减10%的应酬费，其他的呢？？

很多个为什么，《十万个为什么》有答案吗？？
不讲了，再讲下去，不知道要讲多少天多少夜。。。。

事隔30年的问题

昨天看《情牵南苑》有一幕是讲述1971年吉隆坡大水灾的，
说是为了四川大地震而临时加入的，是为了让大家了解灾民们的情况。。
看了这一幕戏，令我想到原来在1971年已经发生过那么严重的水灾，
事隔30多年，依然每次都听到吉隆坡这里水灾，那里水灾，
到底是什么原因导致至今时今日，问题仍然还未解决？？
上网找找资料，原来是曾经那么严重水灾发生过，
而且事隔不久罢了，每次水灾发生后，
政府就会说拨多少百千，多少亿来改善，还说不会有下次了，
但发生过后，又推来推去，全都姓“赖”了。。。

是因为发展太快？当初所須要的排水系統容量設計，不足以应付10年后高度发展的需求？？

自從2000年4月30日以來，吉隆坡先後8次受到水災侵襲，這顯示政府耗資巨款進行的排洪工程，包括精明渠道已經失敗。。

为什么花了那么多钱却没有改善呢？改进的速度往往不比花钱的速度快？？？

找了很久，很可惜， 找不到1971年的照片。。
可能我不会找吧！！

这是2003年的。。。


这是2006年的。。。


这是1971年的，谢谢anonymous的提供！！

健康是财富

突然觉得身体健康真的很重要，
每次载爸爸去serdang的时候，坐在那里看着那些人，
发现原来真的很多人都生病了，
很多古灵精怪的病，在师父的针灸和草药下，
看到他们从苍白无力的，变成精神奕奕的人。。
真的很替他们开心。。
还有最近听到朋友的家人的状况，
为了健康的身体，花费了金钱和精力，
原来我的情况只不过是中等。。
而且，原来现在的医药费已不再便宜，
听到的都是几十千的，私人的更是上百千，
可是有些是真的很难预料，
并不是花的多，就会医好，
有些会变本加厉，有些会无病变有病。。。
难道这是要靠LUCK？？？？
总而言之，身体健康是最重要的，
或许老板说的对，没钱就不要生病，
所以健康是会有钱，就会开心快乐，
就不要怨天怨地了。。。

笑一笑

最近不知为什么都听到一些令人不开心的消息。。
每次都觉得自己钱不够用，为钱烦，
觉得为什么就不能像别人那样，无忧无虑地过生活，
开开心心的花钱，
原来真的家家有本难念的经，
表面的风光，表面的快乐，
大家只不过你看我好，我看你好，
深入的认识一个人，
又会发现到大家其实都背者重重的包袱，
被压得透不过气，
那辛苦又有多少人能体会能承担呢？？
相比下的自己真的是比上不足，比下有余！！
原来每个人背后都有一短故事
真的不讲不知，
但，朋友，
如果你需要什么帮忙，尽管来找我吧，
虽然我可帮不上忙，也可能会忍不住掉泪，
但至少在适当的时候，你会想起我这个朋友！！！